We got the notice last week that the university (library included) would shut down. Students had to move out of dorms. Instructors had to reconfigure their classes -- not just for next quarter (Spring 2020) but for finals happening that very week. For the foreseeable future, we'll be handling library questions from home using email and IM (instant message). At the moment it's all about what to do with borrowed materials and when will the library reopen.
Schools across the country (not to mention world) are experiencing the same. I have absolutely the greatest sympathy for both our students and faculty. This is something none of us will ever forget.
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