When harshly criticized for the huge disconnect between his words and actions, Charles II defended himself by saying that the actions were his ministers's and that only the words were his own.
I was reminded of that quote when reading "Disconnects Between Library Culture and Millennial Generation Values" by Robert H. McDonald and Chuck Thomas" (Educause Quarterly, 23:4). The authors harshly criticize research libraries for not meeting the needs of their users due in part to a rigid adherence to "old values". This in turn leads to "fundamental disconnects" between libraries and their users in the areas of "technology, policy, and unexploited opportunities".
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