I swear if I get another one of these as a design proposal for the main page of a website, I'm going to sue Microsoft for crimes against usability. (P.S. Why Microsoft? Hint...)
Slides from the presentation I gave today (larger version here). A couple people came up afterwards and said it had inspired them to go off and try it themselves.
So because someone on the blog The Scholarly Kitchen writes a post or two criticizing publisher Edwin Mellen Press (EMP), EMP sends their lawyer after the blog with the equivalent of a 'cease-and-desist' letter -- not just to the blog but to a person who left a comment on one of the offending posts. Huh?
I know diddly-squat about Edwin Mellen Press and even less about the quality of their work but this way of reacting to criticism does nothing but lend credibility to the arguments of their detractors.
The two offending posts have since been removed but both are still available thanks to online archival services (h/t Gary Price):
Matt Enis from Library Journal writes about the 'Fail4Lib pre-conference workshop' at this year's Code4Lib Conference where people talked about failed or problematic projects and the lessons they learned.
As I wrote in comments to the piece, I find the greatest cause of failed projects to be those based on received wisdom. Let’s call it, the ‘Wrong Bandwagon Effect’. Some mis-identified trend is taken up and you can’t argue against it because “everyone knows” (i.e. received wisdom) that it's the way of the future. Everyone knows! Only "everyone" never seems to include the end-user. But that doesn't matter since before you know it, yet another mis-identified trend pops up and nothing says ‘cutting edge’ like jumping from one of these trends to the other. (Classic example.)
This isn’t an argument against innovation. Rather it’s an argument against not doing one’s homework, of coasting along without anyone ever looking back and asking, what’s the guru's record so far?
UPDATE (3/28/2013): Here's an even better, not to mention more contemporary example: link ...
I'm kind of pooped having spent a fun morning at Dominican University with the "Chicagoland Drupal in Libraries" group. I then hustled back to UIC (thanks Gwen for the lift!) where I had the usual list of web editing chores. I also had enough time to upload this baby:
http://admissions.uic.edu [6/24/2012]
This marks the final phase of a redesign that I've been working on since the beginning of the year -- spurred on by two requirements:
1) fresh new look
2) gots to work on mobile
Happily, 'responsive web design' came along right at the time I was tackling this project. (What's 'responsive design' you ask? When looking at the above page, slowly make the window more narrow. Then go back out. That's responsive design.)
Anyway, I still had to do the 'landing pages'. This one, the Admissions page, is the first of four.
But back to my itinerary: At around 5:15pm, I left UIC and headed over to DePaul for a couple of hours of 'Fun @ the Reference Desk'. It was a relatively quiet night. In Summer, Reference closes an hour earlier (i.e. at 8pm instead of 9pm) so I made it back home before 9pm.
In any case, as I said, long day -- productive just the same.
[Historical note: a certain other unit claimed it was the first to launch a responsive site. Yeah right...]
I ran into Jesse Jackson while in Milwaukee. I've run into him a couple of times before. One memorable occasion was in West Berlin during the Eighties. He had made a speech to thousands of Berliners at the Gedanknis Kirche (i.e. the center of town) finishing with the line, 'we defeated the 3rd Reich in Germany and we'll defeat the 4th Reich in South Africa'. The Berliners cheered. Then he added that he'd be at a party in Dahlem later that evening.
Party in Dahlem! With Jesse Jackson! The moment we heard that, we headed straight to the location -- a lefty social center for students. Unfortunately what Jackson forgot to mention -- probably because he didn't know -- was that they were charging at the door! Charging at the door? Impossible! So instead of going in, we waited. Finally a car arrived and Jesse Jackson got out. "Jesse," I said, running over to him, "I'm from Chicago and they won't let me in!"
He turned to me. "You're from Chicago", he asked. "Come with me!"
We walked arm-in-arm into the place. I headed straight to the liquor table. I filled up my glass and then sauntered back to the entrance to wave to my companions who were still outside. I motioned to the doorman to let them in. Having just walked in arm-in-arm with Jesse Jackson, the doorman assumed that I had a certain elevated degree of mojo -- so he let my friends in.
I reminded Jesse of this episode when I saw him in Milwaukee. He was in good spirits and laughed.
The 9th Congressional District Dems held a kick-off rally in Evanston today. Great chance to see a whole bunch of old friends -- including Congresswoman Jan Schakowsky who's speaking to the audience way in the back of this photo.
We worked together to find a few books he needed. I was on the phone AND doing chat reference when he came back -- so he switched to handwritten communications.
In the middle of 'project hell' as a colleague put it, but why let that stop me from giving a talk on Google Analytics at the UIC Webmasters Brownbag next week? (Actually it was the talk I was supposed to give last February when I blew it away in favor of talking about Responsive Design).
The Next Chapter of Responsive Web Design
By John Yuda on April 27, 2012
For designs to be truly responsive, we need to move beyond flexible grids and media queries. John Yuda outlines five building blocks for the future of RWD
I notice that this is .net magazine's third article/post on responsive web design in as many days. I think an interesting follow-up would be something along the lines of 'the next chapter of responsive web design' -- from the perspective of visual design -- an aspect that's oftentimes forgotten in the rush to praise, for example, the Boston Globe site which if you ask me is visually rather bland and unexceptional.
We already know there are other sites that are 'responsive' and still appealing -- so one doesn't rule out the other (unless we want it to).
I got a stern warning from Facebook telling me that I might be "blocked from commenting on public posts" if I went through with posting the following strong words on a post originally by Tony ('Maakies') Millionaire about chickens being found with caffeine in their feathers:
As someone who in a former life actually was a chicken, I'd like to strongly object to the arrogant assumption by pampered human beings with double vowels in their names that chickens don't appreciate coffee. We do! In fact, it's common knowledge that coffee beans were first plucked out of the soil by enterprising chickens -- long before humans even stopped swinging in trees.
Note to self: when uploading a file creating a whole bunch of new accounts for your content management system, remember to include passwords along with usernames, or frankly there might be one or two people who can't log in. Oops.
You can't tell by the photo but there were around 50-60 people at the event -- all levels from programmers to newbies. There was free beer and pizza -- so you know I had a good time. To sum up, it's just plain interesting to see what's happening in the 'community'. Different perspectives are great -- invigorating even.
Got a call from a student wanting to research a topic in marketing. I coached her through finding the right database for her subject and only after we had found a number of promising articles did she mention that some of the pdf files were giving her problems -- using her screen-reader. I can imagine what a mess some of these pdf files are for someone with a screen-reader. I showed her how to look for other versions (i.e. text versions). Also, the Disability Office will convert the PDFs to MS Word which is a big help.
It's bad enough you see these things all over the place -- usually without any indication of what they're going to do. Here, not only do you have the usual enigma but you're required to choose your operating system before taking the plunge.
I came upon of slew of emails I had written while at NYU in the mid-to-late 90's. I hadn't seen them for years. Here's one from 1997. In it, I'm telling the Grad Adviser from NYU's History Dept. that I'm dumping him in favor of the far more attractive "Multimedia" Program at NYU's 'Interactive Telecommunications Program" (ITP):
Dear Mr. W*:
You were assigned as my adviser, so I guess you're the one to whom I should address this message.
The gist of it is that I am a new grad student in the History department. Over the summer however I had a moment of epiphany while taking an intense course in multimedia. It was something I found intensely rewarding and when the course ended (a week ago, by the way) I felt like a kid at the amusement park when a really good ride is over. In other words, I wanted it to continue or at least for me to pursue something similar. Since then, I heard that Tisch offered a program in this area called the Interactive Telecommunications Program. So I ran over there and spoke with a Mr. G* who told me to come back on Friday, Aug. 29.
I'm not exactly sure what's going to happen on Friday except I think he may be able to sign me up for two courses. I won't be an official student there of course since I've succeeded in missing every deadline for application possible and will have to wait till next year to be officially entered into the program.
I know this is rather pathetic--much like being engaged to be married and then falling in love with another woman. It's particularly awkward since I don't know exactly what I am supposed to do or how to go about doing it other than I want to somehow be involved with that program at Tisch. After I meet with Mr. G* again on Friday, I'm sure I'll have a clearer idea.
Okay, so here are the slides from my presentation on Responsive Web Design that I gave today at the UIC Webmasters Brownbag. It's not the longest thing in the world -- I was only supposed to talk for 30 minutes but ended up going the whole hour. The group was great -- very engaged and asking a whole lot of good questions.
While preparing for next week's presentation on Responsive Design, I tried to recall my original uneasiness over the phone app frenzy. You remember -- that short painful period only a few months ago when either you were developing a phone app version of your site or you just weren't serious. You thought it silly? So did I. But it took me a second to remember why. I mean, this was before Responsive Web Design had sunk in as a possible solution. So why the initial uneasiness? And then of course I remembered: the notion that your average user was going to download a separate app for every site -- the equivalent of taking your collection of bookmarks and downloading a separate program for each -- was a complete absurdity. Thank God, we're beyond that. It's history.
Gearing up for a presentation on 'Responsive Web Design' that I'll be giving at the UIC Webmaster Brownbag next week. From the official announcement:
UIC Web Professionals,
Join us for a discussion about Responsive Web Design on Thursday, February 2, noon - 1 p.m. Leo Klein, Coordinator for Web Communications in the Office of Admissions and Records, will discuss Responsive Web Design as a significant development in how we approach web design -- what's got us to this point, the need to design for various platforms from PCs to tablets and smartphones. The session will include discussion of key topics including Media Queries and Mobile First.
Audience: all levels. Also, experience and thoughts from others on this subject is encouraged and highly appreciated.
Ethan Marcotte on the inadvisability of setting up a purely mobile site:
"...Fragmenting our content across different 'device-optimized' experiences is a losing proposition, or at least an unsustainable one. As the past few years have shown us, we simply can't compete with the pace of technology. Are we going to create a custom experience for every new browser or device that appears?"
Old pal from the Wonderful Guise, Stew and his band had a concert at the Space in Evanston. I got there a little late because I had reference at DePaul but we got together after the thing and hanged out at Bar Louis till they kicked us out.
I've got two 'cites' this month: one on Libraries moving to Drupal and another on the use (or non-use as the case may be) of Library Subject Guides by college students.
"The analysis revealed that Facebook offers a dynamic environment for academic libraries to cultivate relationships with students. Libraries present information through status messages which suggest who they are and what they do. In addition to being informational, libraries attempt to engage and establish rapport with students through Facebook. The university setting not only creates a context for messages, but also offers a mutual set of experiences and values shared by libraries and students."
Josh Marshall, publisher of Talking Points Memo, looks at traffic on his site and points to the still modest but continually increasing share that 'mobile' is taking:
"The additional wrinkle here is that 77% of that mobile traffic you see in the chart is from iOS devices, i.e., iPhones, iPads, iPods, etc. So give or take, around 40% of the visits to TPM come from computers or devices that use an operating system built by Apple. Compare that to 20% only 5 years ago."
The question is, is this really mobile? iPads for example are far more likely to be connected via wireless rather than through a phone company and screen-wise, it's a whole different user-experience. For purposes of analysis, I think it'd be far more helpful -- in fact, increasingly so -- to approach the data as 'mobile' AND 'tablet'.
So the big news is that Adobe is ending Flash development for mobile devices.
Everyone's assuming, for this reason, that Flash's days are numbered. And well they may be, in which case, there's no better time to extol its virtues -- particularly the contribution it's made to our online world -- than now.
It's important to remember that before the Web, most communication online was largely through command line input. In fact, one of the great 'side' achievements of the WWW was that it liberated us from this tyranny, giving us a 'graphical user interface' instead. In the library world, this was the difference between DIALOG which only a consultant could make head or tail of and current versions of Ebsco or Proquest.
Flash (and its predecessor, Shockwave) took this a step further by introducing a far higher level of interactivity. It allowed us to click on things, enlarge them, drag them across the browser window. It allowed us to better coordinate various types of media -- images, audio and video -- into a unified user experience. In fact, it did this with video so well that many people nowadays think of Flash as primarily a video delivery system.
And maybe it is, or was. Things move on. What we used to do in Flash, we're slowly being able to accomplish using Javascript, CSS and eventually HTML5. That's the path -- but it was Flash that showed us the way.
Here we go again. Everyone's talking about the following comment by Supreme Court Justice Anthony Scalia:
[Chicago's Deep Dish Pizza is] ... "very tasty ... but it should not be called ‘pizza.’ It should be called ‘a tomato pie.’ Real pizza is Neapolitan. It is thin. It is chewy and crispy, OK?”
This is a complete myth based on ignorance of what qualifies as 'pizza' in Italy. It's not just thin crust! Naturally that's what you get if you only go to sit-down pizzerias but there are also places, particularly in Rome or Naples, called 'Pizza Rustica' which are walk-in carry-out places where you can order elaborate thick-crush pizzas that put our Deep Dish variety practically to shame. These are the forerunner of Deep Dish! It's there for anyone to go and see.
Another example is 'Pizza Bianca' which is a staple of good Italian breakfasts -- served up practically at every Cafe/Bar in the country: a totally plain very thick crust which is filled with cheese and other delicious things and then toasted and served crispy hot along with your cup of cappuccino. Again, a harbinger of Deep Dish.
So I'm sorry, but this really is a sort of idiot test: if someone doesn't like Deep Dish or claims it's not Italian, bingo, they win the Bozo Award!
Today was a big day. I started it off at MPOW with a meeting at 9am sharp. At noon I left for Rosemont and the Illinois Library Association Conference. They were featuring not only a free pass to get in to see the exhibits but a free lunch as well: carved roast beef and turkey along with two kinds of pasta and either a tomato or cream sauce. Heaven! Following a quick stop home, I next headed downtown for the monthly meeting of the Chicago Drupal Meetup Group. The meeting this month was starting early because they had three people giving presentations instead of the usual 2. One was on the switch to Drupal over at the Field Museum.
My first Mac was a Quadra 840av. I got it maybe a year or two after I moved back from Europe. For the first 3 months all I could do was look at the machine because I didn't have enough money for a monitor. I could hear the thing rev up though.
We've been here before -- from a usability study looking at how students use (or don't use as the case may be) various library database pages:
"In 2006, Steve Krug said internet users were mostly looking for something clickable to click on; BGSU students, by contrast, often looked for a search box to search in. When a search was unsuccessful, instead of retooling it, the student looked for a different search box and tried the same search again. The students in the study tried to change the subset of information they were searching, not the search they had already decided was the best one."
Okay, so the next logical question might be, is this a student preference or is there something about the design of the website that drives them to it? Maybe yes, maybe no but considering the effort we put into all of this, it's certainly worth testing.
But hark! A bit further down in the same study -- apparently vendor consolidation will save the day:
"Therefore, if we want students to use a wider range of our resources, it is crucial that we teach them to recognize the resources that will be useful for them. As the brand diversity of our resources narrows, vendors and publishers merge, and vendors market more and more to end users, this strategy may become easier to adopt."
Everyone has their own story about 9/11; here's mine.
I was living on 12th St. between Avenues A & B in lower Manhattan. That day, a Tuesday, was like any normal work day. I was getting up, listening to the radio. Suddenly reports started coming in of an airplane crashing into one of the towers at the World Trade Center.
How could this have happened? I had just been there on the preceding Saturday if only to use the bathroom in the basement. The twin towers were a prominent fixture in the skyline whenever I looked south. How could something like this have happened?
Speculation on WNYC, the radio station I was listening to, ran the gamut from pilot error to intentional attack. One way or the other it was still too early to tell. Then the second plane hit and all doubt was put to rest.
I left the apartment stunned.
As I walked up 1st Ave., I ran into people equally as stunned. Many stared in my direction or beyond me further down the street. One woman just leaned against the wall crying. She didn't move or go anywhere. All she did was look down the street. I turned my head to see what she was looking at and it dawned on me: everything I was feeling up to now was based on what I had heard on the radio but there behind me in the distance, as visible in the skyline as always, were the actual towers, only now burning and giving off huge plumes of smoke.
It's this association -- the association with the literal horror of what I had only been hearing about -- that I'll never forget.
And what to do? The only thing I could think of was to go to work and in a sense 'report for duty'. Not that there was that much to do once I arrived. For most of the day, I followed the news as best I could. On occasion the Internet would go down. In lower Manhattan, the subways were shut down so at one point thousands and thousands of people flooded the streets, all walking north, trying to get home.
Next day pretty much everything shut down. You couldn't get south of 14th St without an I.D. due to a police cordon. Getting south of Houston was unthinkable. I went to Washington Sq. and Union Sq. Something stood out that seemed to exemplify the utter tragedy of this event -- something I couldn't find links to online which meant quite possibly that few outside of New York were aware of it. I posted the following comment on the popular group blog at the time, Metafilter:
"To Those Not in New York City: You can walk down the streets of Manhattan and see handbills taped to the streetlights with the pictures of loved ones, their names, a sentence saying they were last seen in one of the WTC towers and, lastly, contact information just in case anyone has seen them. (I don't have a link for this but this describes the one I saw at Lafayette and Astor)."
It was very quiet in Manhattan. It would remain so for many weeks to come.
Picture of your's truly at the Ref Desk on my first day at least of Fall Quarter 2011. Lots of questions about whether we have textbooks for classes (generally we don't). Plus to add to the excitement, our Chat Reference pooped out for a couple of hours.
Last but not least, Are These Fighting Words? -- a shot of the flavors available at the Bean Coffee Stand at DePaul including the (controversial) "Decaf Librarian's Blend".
Actually I think it's move-in weekend. The quarter doesn't start till next Tuesday but people are moving in already. I saw one guy with this huge large-screen tv maybe 5' x 6' that probably cost a fortune in the 1990s. It's strange to think he's moving that monster into his dorm.
P.S. The sign says,
"LOADING ZONE: Please limit your time in this space to 20 minutes so that other students can move in. Thank you."
I wrote about an issue of Libraries & the Cultural Record that looked at libraries during the Depression and contains this rather depressing report on the state of the Chicago Public Library by its Chief Librarian at the time:
"We are afflicted by the worst financial hardship we have ever suffered.... We have bought no books for eight months, the magazine subscriptions for 1932 were cancelled."
"Students in a two-year ethnographic study referred to Google more than any database when discussing their research habits. But ironically, say the study’s authors, they weren’t very good at using it."
Now, as a librarian and lifelong user of Google, I know you can limit it (kind of) by date or content type (eg book, article, image) plus a thousand other fancy things using a minus sign ('-') or quotes, etc. but should requiring knowing these things always -- or ideally -- be the ticket of entry? Doesn't sound very Google-ly to me.
Kessler in the Mashable write-up quotes one student:
"I know there are books but I don’t really know how to find them. Really the only thing I know how to do is go to Google and type in what I’m looking for."
My reaction was, I dunno. Sounds more to me like 'system fail' rather than 'people fail'. Ideally all that user should have to do is go to Google and type in what he or she is looking for. That at least is what I'd consider the 'Holy Grail'.
"Pathetic Eurocentric Negro!" That's how Stew, an old pal of mine from my Berlin days begins an account of his first trip ever to Africa. He's working as one of the creative advisers for a program in Kenya that coaches upcoming African theater people. He's also agreed to share his experiences by posting regularly on the New York Times' ArtsBeat Blog. Stew was the lead guitarist of a good-time band we had in Berlin called 'The Wonderful Guise'. Tony Millionaire was also a member of the group. Anyway, it's good to see Stew maintaining the spirit of those free-for-all wild times in passages like this:
The workshop I'm giving on Manda will probably consist of a song by song analysis of the Rolling Stones 1966 release "Between the Buttons" which I'll compare and contrast with "King Lear," even though I've never read "King Lear" and I'm almost certain absolutely no connection between the two works actually exists. But Sundance can handle this sort of thing.
MetaFilter was the original community blog. It's where everyone went to discuss everything from web design to politics. Last week it celebrated its 12th Anniversary.
The site was originally put together by Matt Haughey and frequented by techies. There was a lot of discussion in the early days about web design and development. Adherents of Jacob Nielsen and web designers would trade barbs particularly over the use of Flash (hence the 'Flash Wars'). This was a dispute not settled until the arrival of more reasonable adherents of usability like Jared Spool who knew how to speak to designers and thus had a far more positive impact.
Later on as membership grew, topics of more general interest such as news and politics became more prominent. MetaFilter was where we went to discuss the fall-out from the Bush-Gore election results in 2000 as well as the aftermath following 9/11.
Anyway, the local alternative weekly where Matt Haughey lives in Portland has run an interesting article on him called, "The Blogfather". Also, MetaFilter has its own page of user-submitted reminiscenes called, "MetaFilter Memories".
You know, when we look up the dress of a 26-foot statue in the middle of downtown, we have every right to expect the butt we see there to scream, 'Chicago' from cheek to cheek.
So if they ever do this again, I suggest they use Mrs. O'Leary maybe or Oprah Winfrey -- clad of course in nothing but a bra and girdle. That way they'll have someone with connections to Chicago (finally) while still appealing to boys in 5th grade.
I was going through an interesting article on (quantitative) design guru Edward Tufte when I came across this interesting spat between him and (simplicity) design guru, Don Norman that -- despite a cheap shot by Tufte -- seems to wonderfully address polar opposites:
"Some designers have questioned whether Tufte's reverence for elegance and accuracy can verge on dogmatism, with too little consideration of context or audience. "The world is not filled with professional statisticians," said Donald Norman, the codirector of the Segal Design Institute at Northwestern University and the author of The Design of Everyday Things. "Many of us would like a quick glance just to get a good idea of something. If a graph is made easier to understand by such irrelevancies as a pile of oil cans or cars, then I say all the better." (Tufte deflects this criticism by pointing out that Norman has been a paid consultant to Microsoft; Norman says his consulting work has nothing to do with his own thinking and writing.) "
Of the many encounters I had in Berlin recently, one of the more interesting was with a woman who I had never met before. It was at the Bauhof Anniversary Party and she came up and gave me a photo which she had taken over twenty years earlier.
The photo was of a poster of me with the words, 'Er Kommt' (i.e. 'He's coming'). She had seen the poster plastered all over the neighborhood and like a few others at the time, had interpreted it as the harbinger of some significant event.
The truth was far more mundane. I had spent much of the year (1987) in New York and when Tony Millionaire heard I was coming back, he grabbed a photo of me from my expired passport, enlarged it and proceeded to paste photocopies of it all over Kreuzberg. So I guess you could say it was a significant event -- but more along the lines of Tony Millionaire finally getting his American drinking buddy back. I hope she wasn't disappointed.
This is where it all started -- as anyone who took the year abroad program organized by UIC's French Dept. under the directorship of the incredible Prof. June Moracevich ('Madame') will tell you. Most left after the first year. I stayed for ten.
"Rapidly changing technology confronts an educator with difficult choices in selecting new equipment. Will today's state-of-the-art equipment be tomorrow's Edsel? Obviously, educators must be careful in choosing a particular technology, making certain that it will play an important functional role in the educational system. The Laser Videodisc system is such a technology."* ________
*Schwartz, Ed. "The Educator's Handbook to Interactive Videodisc" (1985), p1.
Wow, Frankie we hardly knew ya. Thanks to all the staff for so many years of good times. This was a place where you could just go and relax. It'll always be a favorite.